Privacy Policy

This Privacy Policy explains how Match My Yarn handles information when you visit the website or contact us.

Data controller

Calculator information

The yarn measurements and options entered into the calculator are processed in your browser to generate the result. They are not submitted to Match My Yarn or used to create a user profile. Please do not enter names, contact details or other personal information into calculator fields.

Information that may be processed

Server and security logs

The hosting provider and WordPress may automatically process limited technical data such as IP address, browser and device type, requested URL, date and time, referring page and error or security information. This is used to deliver the website, maintain security, diagnose errors and prevent abuse.

Email communication

If you contact us by email, we process your email address, the contents of your message and any information you choose to provide so that we can respond and maintain a reasonable record of the correspondence.

Purposes and legal bases

  • Website operation and security: legitimate interests in providing, protecting and maintaining the service.
  • Responding to messages: your request, consent and, where applicable, steps taken at your request.
  • Legal compliance: compliance with obligations that may apply to the operator.
  • Optional analytics or advertising: consent, if these services are introduced in the future.

Recipients and service providers

Technical information may be processed by providers required to operate the website, including the hosting and email provider. The website is hosted using services supplied by Webempresa. Information may also be disclosed when required by law or to protect the website against misuse.

Match My Yarn does not sell personal data. If analytics, advertising, affiliate tracking, embedded media or additional third-party tools are introduced, this policy and the consent mechanism will be updated before they are activated where required.

Retention

Email correspondence is retained only for as long as reasonably necessary to answer the request and deal with related matters. Technical logs are retained according to the hosting and security configuration and only for operational, diagnostic and security purposes, subject to applicable legal requirements.

Your rights

Where applicable, you may request access, correction, deletion, restriction, objection or portability of your personal data, and withdraw consent without affecting earlier lawful processing. Contact contact@matchmyyarn.com to exercise these rights.

You may also lodge a complaint with the Spanish Data Protection Agency (AEPD) or another competent supervisory authority.

International transfers

If a future service provider processes personal data outside the European Economic Area, Match My Yarn will identify the provider and rely on an applicable transfer mechanism or safeguard where required.

Children

Match My Yarn is a general craft-planning tool and is not directed specifically at children. We do not knowingly request personal data from children.

Security and updates

Reasonable technical and organisational measures are used to protect information. No internet service can guarantee absolute security. This policy may be updated when the website, providers or legal requirements change.